HarePoint HelpDesk for SharePoint

Last Updated on 29 Aug. 2012, Company: MAPILab Ltd.

HarePoint HelpDesk for SharePoint allows you to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product key features: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; fully customizable ticket forms; reports and dashboard for staff performance monitoring.

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