Last Updated on 17 Dec. 2014, Company: Famatech International Corp
With Radmin, a technician can support a user’s computer remotely and fix problems as if he were right there in front of the remote PC. Troubleshooting of remote users’ computers can be performed almost instantly so employees don’t waste time waiting for technical support. Radmin is invaluable, increasing IT department efficiency and company productivity.
Radmin allows secure remote access to network computers and servers and makes remote system administration easy and efficient. System administrators can carry out essential network operations remotely, such as software updates, troubleshooting of PCs and servers, etc.
Great software but Activation isn't horrible
The software is fast and the best I've used for remote control. I've been using it since version 2 in 2000. With version 3 the company impletemented a not so good activation scheme. Sometimes it has taken 2 weeks to get the activation key and longer to get new keys for replacing dead hardware. I still gave it a 5 rating because the software is that good.
We have over 1000 computers on the network and Radmin is installed on almost all. There are many situations where the control of a remote computer becomes very useful, and often necessary. For example, to install a specialized program on an accountant's machine, you simply connect directly to the machine on the network. It's very fast. Radmin supports flexible image quality management of the screens transmitted from the remote machine to ensure optimum connection speeds. All operations are carried out without any visible delays. When switching to real scale and full-screen, you can even forget that you're looking at the screen remotely through the network and feel that you are simply working at the local machine. Access rights can be configured from your own settings or from the system accounts Windows. That helps ensure high standards of security. I can say that Radmin is very secure and is a reliable software product, and has been working stably on our network for over four years now.
We have been using Radmin for over three years and found it to be by far the best remote access / remote control application around.
Originally we trialled four different applications with varing levels of success, a number either killed the machine during install, or worse during un-install.
Radmin was also found the best product when wanting to co-habit with other applications.
The real power comes in Radmin by providing not just remote access to a machines desktop with 128-bit encryption standard, but also remote file access/transfer, a remote telnet type console access, and remote shutdown/reboot option.
No, we don't have shares in Radmin, just very impressed with a great product.
Radmin have also provided a good level of support when problems have been reported.