Last Updated on 5 March 2013, Company: Cisco Systems
Cisco Unified Communications Manager provides voice, video, mobility, and presence services for businesses with up to 60,000 users. Unified Communications Manager is a scalable, distributable, and highly available enterprise-class IP telephony call-processing system.
Cisco Unified Communications Manager creates a unified workspace that extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, mobile devices, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, presence, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.