ieSupportManager Helpdesk Listing updated: June 21, 2005

ieSupportManager is a client/server and web based package that brings together tools necessary for a company to run their internal or external support into one package. Features include user-definable labels, buttons, menu items and dialogs and multi-lingual capabilities. It also has a fully searchable knowledgebase, built-in Reporting and Email facilities including Email Notifications and Email Logging. Assign various levels of access to staff and customers alike who can use the web interface to Log, View & Edit issues and search the knowledgebase remotely. The system will also store customer support & maintenance contracts and record time spent on issues and by whom.

• Company: iecomputerSystems Ltd
• URL: www.iecomputersystems.ie
• Email: info@iecomputersystems.ie
• Screenshot: click here
• Price: €795

• Users' Rating: 4.31 [13 votes] - Vote