Last Updated on 2 Nov. 2010, Company: Terrasoft
Terrasoft CRM 3.X platform enables creating CRM solutions tailored to the specific business needs of customers. The service section offers the classical system of customer service automation, the quintessence of experience and technology. It provides users with the ability to check the whole inquiry history at any moment and gain full control over the service process. This function facilitates the resolution of all inquiries, thus making the whole inquiry process faster, better and more effective.