Last Updated on 1 Nov. 2012, Company: IssueTrak
With IssueTrak, it will be easier to ensure that issues are handled the way you want them to be. You'll be able to monitor what's going on at all times. Your help desk staff will find it easier to stay on top of their work. Customers will be able to see what is happening with their issues, and you will be able to deliver a higher level of service and support to them.
I have have ten clients that use this IssueTrak solution and easily the best value in the market today.