Help desk software

Last Updated on 23 June 2014, Total: 44 Products

Help desk software

  1. SerioPlus Service Desk Edition

    SerioPlus ITSM is a hosted, software-as-a-service ITIL-based IT service management system, offering IT Service Delivery staff all the tools they need to deliver professional, cost-effective IT service within minutes. Designed to work with ITIL V3, the tool comes complete with comprehensive Incident, Problem, Service Request and Change and Configuration Management. SerioPlus saves companies money by offering pay-as-you-go price plans, reducing... Read More

  2. SolarWinds Web Help Desk

    Need a more streamlined way to manage your IT help desk and IT assets? SolarWinds® Web Help Desk™ software delivers an affordable, easy-to-use solution! In less than an hour after the download, you can begin to streamline ticketing, automate change management, simplify IT asset management, and build a searchable knowledge base that will decrease the demand on your support team... Read More

  3. Spiceworks' Free Help Desk Software

    Download Spiceworks' completely free help desk software for IT pros in small to medium businesses. *This is NOT a free trial, "freemium", or stripped down verision.* Spiceworks provides access to the entire software suite whether you're a one-person operation or you manage 1,000 network devices. And it's free forever - including live support and all product upgrades! In addition to... Read More

  4. Spiceworks' Purchasing Management Software

    Spiceworks will provide free IT Purchasing Management Software as part of their upcoming free IT management software suite, Spiceworks 5.0 (available Sept. 2010). For now, download Spiceworks 4.7 now, featuring a state-of-the-art, full-featured help desk, network monitoring tools, troubleshooting fixes, software audit and inventory tools, and more. Once Spiceworks 5.0 is live with free IT purchasing management software to streamline... Read More

  5. SupportPRO Helpdesk

    SupportPRO is a help desk tool for customer service and technical support. It allows users to submit trouble tickets via a web form, it gives you the chance to email the creator of a trouble ticket when updating or closing out a trouble ticket... Read More

  6. SupportTrio Help Desk

    Customer service is vital for any company or organization. You need to ensure you respond to all questions and issues in a timely manner. SupportTrio assists you with doing that. With tools for managing your emails, staff, and company communications you can ensure maximum customer service in an efficient manner. Manage your email with a central platform. Using SupportTrio you... Read More

  7. TSC2 Help Desk

    TSC2 Help Desk is a multi-user Windows application that provides a suite of integrated tools for managing a technical support department. The program includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. Each work order has separate problem and resolution fields. You can also attach screenshots, files, or documents to any work order, and assign... Read More

  8. Terrasoft CRM 3.x

    Terrasoft CRM 3.X platform enables creating CRM solutions tailored to the specific business needs of customers. The service section offers the classical system of customer service automation, the quintessence of experience and technology. It provides users with the ability to check the whole inquiry history at any moment and gain full control over the service process. This function facilitates the... Read More

  9. Trackit

    At the heart of the Track-It! family is Track-It! Help Desk which provides you with a 360 degree view of your incidents, problems and change requests. It helps you automate and streamline your IT support processes so that you can respond and deliver resolutions to end users more quickly than ever before including mobile help desk access... Read More

  10. Web+Center

    This suite of four Web-based Help Desk and CRM applications includes: Customer+Center, an application for customers to submit and update support tickets; Tech+Center, an application for support staff to track and manage cases; Business+Center, a CRM tool for the sales team; and Pocket+Center, a support staff web-based interface for Pocket PCs. Web+Center runs on Windows NT/2000/XP (Workstation or Server) using... Read More

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