Help desk software

Last Updated on 22 March 2016, Total: 45 Products

Help desk software

  1. Serio SerioPlus ITSM

    SerioPlus ITSM is a hosted, software-as-a-service ITIL-based IT service management system, offering IT Service Delivery staff all the tools they need to deliver professional, cost-effective IT service within minutes. Designed to work with ITIL V3, the tool comes complete with comprehensive Incident, Problem, Service Request and Change and Configuration Management. SerioPlus saves companies money by offering pay-as-you-go price plans, reducing... Read More

  2. Netkeeper

    NetKeeper Help Desk Captain is a help desk solution for both external and internal support since it supports both LAN and web. NetKeeper handles call management, asset management & problem resolution... Read More

  3. HelpSpot

    HelpSpot goes beyond simply creating efficiency, it makes your help desk better. At its core HelpSpot includes request tracking technology making it easy to track, assign, and manage requests. It's 100% web based, has reporting and a customer self service portal... Read More

  4. Dapper Desk Help Desk

    Dapper Desk's flexibility works via intranet or internet. Open support requests via login or send an email to create a support ticket. Full statistical reporting. Compatiable with any network and server that has MySQL and PHP to be installed... Read More

  5. BMC Software Trackit

    Track-It! IT Help Desk Software includes everything you need for IT Help Desk, Asset and Change Management. Full featured, easy to deploy, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of small to mid-sized organizations in mind. Track-It! IT Help Desk Software includes, helpdesk, work order ticket tracking, incident and problem management, knowledge management,... Read More

  6. Polar Help Desk for .NET

    Polar HelpDesk is a web based application for online support to employees and web customers. Key features include a billing Centre - which enables calculating income for the work of all support team members and supplies the manager with the different reports about income and outcome. Communication Centre - Use it to send emails to the support team members as... Read More

  7. AXIOS assyst

    The assyst solution combines robust enterprise-class ITSM technology with the simplicity of SaaS to deliver rapid value to your business. Designed for easy deployment and flexibility to support changing business needs, the assyst solution helps our customers manage services, assets and customer support in a fast-paced business environment... Read More

  8. Auratech WebCISS

    Auratech WebCISS is a web-based help desk system which allows for powerful functionality and automation. Features include: Automatic staff assignment and call escalation, Custom fields and customizable groups, Customer Feedback facility, Interactive, user-friendly web interface, and Help desk call/issue tracking... Read More

  9. Acacia Help Desk Software

    Acacia help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services. Help Desk software key features: Client and Staff Administration, lpdesk job queues, Asset Management - Record individual asset details, attach assets to jobs and requests. Knowledge Base... Read More

  10. Prop Web

    Prop Web is an end-to-end web based help desk solution. Used independently as a full featured, secure, integrated call tracking system. You can search your knowledge base, open new cases, look up and/or update existing cases, and much more. Prop Web directly accesses any ODBC database... Read More

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