Help desk software

Last Updated on 6 Nov. 2014, Total: 42 Products

Help desk software

  1. Web+Center

    This suite of four Web-based Help Desk and CRM applications includes: Customer+Center, an application for customers to submit and update support tickets; Tech+Center, an application for support staff to track and manage cases; Business+Center, a CRM tool for the sales team; and Pocket+Center, a support staff web-based interface for Pocket PCs. Web+Center runs on Windows NT/2000/XP (Workstation or Server) using... Read More

  2. AyaNova

    AyaNova has features to help manage all aspects of service including automated work orders, dispatching, preventative maintenance, searchable knowledgebase, loaners, customer equipment tracking, dozens of management reports and more... Read More

  3. TSC2 Help Desk

    TSC2 Help Desk is a multi-user Windows application that provides a suite of integrated tools for managing a technical support department. The program includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. Each work order has separate problem and resolution fields. You can also attach screenshots, files, or documents to any work order, and assign... Read More

  4. LBE Web Helpdesk

    THis software is a helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. It can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system and can be accessed from any machine running a Javascript enabled web browser. Features include:... Read More

  5. FootPrints Service Desk

    With FootPrints, you can centrally manage tracking for all customer problems and requests worldwide, build and access searchable solutions knowledge bases, automate support tasks, provide online self-help, manage email and dynamically access LDAP-based corporate directories. You are also able to automate IT asset discovery and tracking, improve agent workflow, automate configuration management, build group collaboration, use live e-support to solve... Read More

  6. GoToAssist

    GoToAssist (formerly DesktopStreaming) is a secure Web-based screen-sharing solution designed for support centers and help desks that downloads in seconds from the Web and enables full remote desktop sharing with mutual mouse and keyboard control, chat, Web page push and file transfer... Read More

  7. Prop Web

    Prop Web is an end-to-end web based help desk solution. Used independently as a full featured, secure, integrated call tracking system. You can search your knowledge base, open new cases, look up and/or update existing cases, and much more. Prop Web directly accesses any ODBC database... Read More

  8. Auscomp IT Commander

    Auscomp IT Commander is a Help Desk application for Intranet systems that's fully web enabled and available for Windows, Linux and Solaris. In addition to the Help Desk features, the Auscomp IT Commander also includes a fully searchable knowledge base, a comprehensive cost management system and an application/system version tracker. As a tracking and communication system, the Auscomp IT Commander... Read More

  9. LBE Web Helpdesk

    A fully functioning helpdesk system designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any web server running a Microsoft Windows 95/98/NT/2000 operating system. It can be accessed from any machine running a Javascript... Read More

  10. LBE Desktop Helpdesk

    LBE helpdesk software users manage and control helpdesk operation, without forcing you to change the way they work. No extensive training is required , Scalable, Extensive Reporting, Control over how data is presented. Includes a reporting tool built-in. Numerous pre-defined filters allows to show only the information needed, and allows user to define thier own filters and share data views... Read More

  11. FootPrints Web-based Help Desk

    FootPrints a web-based help desk and customer problem management software without high costs and complex administration. FootPrints centralizes tracking for all customer problems and requests worldwide (submitted by phone, email, the web and wireless PDAs), delivers self-service online and knowledge management, manages email with integration and builds productive group collaboration everywhere through a browser. It's truly easy-to-use, fully customizable and... Read More

  12. Netkeeper

    NetKeeper Help Desk Captain is a help desk solution for both external and internal support since it supports both LAN and web. NetKeeper handles call management, asset management & problem resolution... Read More

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