Help desk software

Last Updated on 6 Oct. 2014, Total: 44 Products

Help desk software

  1. jab:Incident Tracking System

    The extVIEW Active Directory View/Search Software for Intranets is a browser-based solution that makes viewing and searching Active Directory users and resources fast, easy, and accurate. With extVIEW, you can utilize your existing Active Directory infrastructure to create an easy-to-use, Web-based directory of employee and resource information in only a matter of minutes... Read More

  2. HelpMaster Pro Enterprise Edition

    PRD Software is a dynamic software company based in Canberra, Australia and has partners and reseller channels in the UK and US. PRD Software's sole purpose is to produce outstanding software and solutions for the helpdesk and service desk industry. Since 1997, we have been producing the world's most flexible, template driven helpdesk software, HelpMaster Pro and serving clients in... Read More

  3. HelpSpot

    HelpSpot goes beyond simply creating efficiency, it makes your help desk better. At its core HelpSpot includes request tracking technology making it easy to track, assign, and manage requests. It's 100% web based, has reporting and a customer self service portal... Read More

  4. e11 Help Desk Software

    Help desk software by e11 helpdesk offers online customer help desk, a CRM software solution for web based IT help desk, asset management, email support system, ticket management... Read More

  5. SupportPRO Helpdesk

    SupportPRO is a help desk tool for customer service and technical support. It allows users to submit trouble tickets via a web form, it gives you the chance to email the creator of a trouble ticket when updating or closing out a trouble ticket... Read More

  6. ieSupportManager Helpdesk

    ieSupportManager is a client/server and web based package that brings together tools necessary for a company to run their internal or external support into one package. Features include user-definable labels, buttons, menu items and dialogs and multi-lingual capabilities. It also has a fully searchable knowledgebase, built-in Reporting and Email facilities including Email Notifications and Email Logging. Assign various levels of... Read More

  7. NetSupport DNA Helpdesk

    Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a wholly web based solution providing recording and tracking of user Help Requests. NetSupport Helpdesk offers the following functionality as standard: Automatic assignment of tickets to operators based on pre-defined customer rules based on either Problem Type or User Type; Automatic escalation of ticket status... Read More

  8. Polar Help Desk for .NET

    Polar HelpDesk is a web based application for online support to employees and web customers. Key features include a billing Centre - which enables calculating income for the work of all support team members and supplies the manager with the different reports about income and outcome. Communication Centre - Use it to send emails to the support team members as... Read More

  9. Dapper Desk Help Desk

    Dapper Desk's flexibility works via intranet or internet. Open support requests via login or send an email to create a support ticket. Full statistical reporting. Compatiable with any network and server that has MySQL and PHP to be installed... Read More

  10. Auratech WebCISS

    Auratech WebCISS is a web-based help desk system which allows for powerful functionality and automation. Features include: Automatic staff assignment and call escalation, Custom fields and customizable groups, Customer Feedback facility, Interactive, user-friendly web interface, and Help desk call/issue tracking... Read More

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