Help desk software

Last Updated on 2 Aug. 2016, Total: 45 Products

Help desk software

  1. IssueTrak Help Desk

    With IssueTrak, it will be easier to ensure that issues are handled the way you want them to be. You'll be able to monitor what's going on at all times. Your help desk staff will find it easier to stay on top of their work. Customers will be able to see what is happening with their issues, and you will... Read More

  2. Terrasoft CRM 3.x

    Terrasoft CRM 3.X platform enables creating CRM solutions tailored to the specific business needs of customers. The service section offers the classical system of customer service automation, the quintessence of experience and technology. It provides users with the ability to check the whole inquiry history at any moment and gain full control over the service process. This function facilitates the... Read More

  3. HelpMaster Pro Enterprise Edition

    PRD Software is a dynamic software company based in Canberra, Australia and has partners and reseller channels in the UK and US. PRD Software's sole purpose is to produce outstanding software and solutions for the helpdesk and service desk industry. Since 1997, we have been producing the world's most flexible, template driven helpdesk software, HelpMaster Pro and serving clients in... Read More

  4. AyaNova

    AyaNova has features to help manage all aspects of service including automated work orders, dispatching, preventative maintenance, searchable knowledgebase, loaners, customer equipment tracking, dozens of management reports and more... Read More

  5. TSC2 Help Desk

    TSC2 Help Desk is a multi-user Windows application that provides a suite of integrated tools for managing a technical support department. The program includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. Each work order has separate problem and resolution fields. You can also attach screenshots, files, or documents to any work order, and assign... Read More

  6. SolarWinds Web Help Desk

    Need a more streamlined way to manage your IT help desk and IT assets? SolarWinds® Web Help Desk™ software delivers an affordable, easy-to-use solution! In less than an hour after the download, you can begin to streamline ticketing, automate change management, simplify IT asset management, and build a searchable knowledge base that will decrease the demand on your support team... Read More

  7. SupportPRO Helpdesk

    SupportPRO is a help desk tool for customer service and technical support. It allows users to submit trouble tickets via a web form, it gives you the chance to email the creator of a trouble ticket when updating or closing out a trouble ticket... Read More

  8. ieSupportManager Helpdesk

    ieSupportManager is a client/server and web based package that brings together tools necessary for a company to run their internal or external support into one package. Features include user-definable labels, buttons, menu items and dialogs and multi-lingual capabilities. It also has a fully searchable knowledgebase, built-in Reporting and Email facilities including Email Notifications and Email Logging. Assign various levels of... Read More

  9. Crow Canyon IT Help Desk

    IT Help Desk runs on SharePoint on-premise or SharePoint Online and Office 365. The key benefits of SharePoint Help Desk are that it installs in minutes, deploys quickly, and scales to meet the needs of your organization. Features of IT Help Desk for SharePoint include: IT Support Incidents, Hardware and Software requests, Configuration change requests, Password / email requests, New... Read More

  10. ExDesk

    ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment... Read More

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