Help desk software

Last Updated on 6 Oct. 2014, Total: 44 Products

Help desk software

  1. HarePoint HelpDesk for SharePoint

    HarePoint HelpDesk for SharePoint allows you to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product key features: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; fully customizable ticket forms; reports and dashboard for staff performance monitoring... Read More

  2. Help Desk Pilot

    HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Help desk pilot converts customer emails into tickets and each email id as a department. Add support members (staff) to a department. Each ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to set up helpdesk pilot on... Read More

  3. Trackit

    At the heart of the Track-It! family is Track-It! Help Desk which provides you with a 360 degree view of your incidents, problems and change requests. It helps you automate and streamline your IT support processes so that you can respond and deliver resolutions to end users more quickly than ever before including mobile help desk access... Read More

  4. LANDPARK HELPDESK

    LandPark Help desk helps you achieve optimal technical support. Increase responsiveness by establishing your Help desk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the help desk tool that is tailored to your needs with a rapid, low-cost implementation... Read More

  5. Spiceworks' Free Help Desk Software

    Download Spiceworks' completely free help desk software for IT pros in small to medium businesses. *This is NOT a free trial, "freemium", or stripped down verision.* Spiceworks provides access to the entire software suite whether you're a one-person operation or you manage 1,000 network devices. And it's free forever - including live support and all product upgrades! In addition to... Read More

  6. Spiceworks' Purchasing Management Software

    Spiceworks will provide free IT Purchasing Management Software as part of their upcoming free IT management software suite, Spiceworks 5.0 (available Sept. 2010). For now, download Spiceworks 4.7 now, featuring a state-of-the-art, full-featured help desk, network monitoring tools, troubleshooting fixes, software audit and inventory tools, and more. Once Spiceworks 5.0 is live with free IT purchasing management software to streamline... Read More

  7. HelpConnection .NET

    HelpConnection.NET help desk software will help your company offer superior customer support. If clients don't find the information they need in your knowledge base, they can submit tickets via online forms or incoming email (or your agents can enter the info for them if they call in). The issue will be logged in the system, and the appropriate agents will... Read More

  8. DataTrack System

    Affordable, web enabled service management help desk solution. The DataTrack System helps all facets of your help desk, including Active Directory inegration, work order tracking, asset management, e-mail notifications, PC auditing and more. With intuitive, easy-to-use tools like rules-based automation and escalation, integrated web client, email-to-ticket conversion and knowledge base, the DataTrack System builds powerful connections with employees, customers and... Read More

  9. Terrasoft CRM 3.x

    Terrasoft CRM 3.X platform enables creating CRM solutions tailored to the specific business needs of customers. The service section offers the classical system of customer service automation, the quintessence of experience and technology. It provides users with the ability to check the whole inquiry history at any moment and gain full control over the service process. This function facilitates the... Read More

  10. SerioPlus Service Desk Edition

    SerioPlus ITSM is a hosted, software-as-a-service ITIL-based IT service management system, offering IT Service Delivery staff all the tools they need to deliver professional, cost-effective IT service within minutes. Designed to work with ITIL V3, the tool comes complete with comprehensive Incident, Problem, Service Request and Change and Configuration Management. SerioPlus saves companies money by offering pay-as-you-go price plans, reducing... Read More

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