Help desk software

Last Updated on 14 Aug. 2014, Total: 44 Products

Help desk software

  1. Lepide Active Directory Self Service

    Lepide Active Directory Self Service (LADSS) is a simple web-based utility to manage AD accounts, passwords and domain user’s info through user end. It puts power into the hands of end users to reset their account password, unlock their account and update their personal information in AD through certain preset policies as configured by the admin. It resolves the critical... Read More

  2. Goverlan v8

    Globally and dynamically control & manage your systems. With SureDATA, Goverlan’s real-time & database-driven query engine, get the most complete and accurate view on every machine, online or offline. Goverlan Modules include: Administration & Diagnostics: Find logged-in console/VDI/RDP/Citrix® sessions by username and remotely shadow. Instantly access extended troubleshooting & management tools. Scope Actions: Globally deploy custom installer packages & hot... Read More

  3. Absolute Service

    Absolute Service is an IT Service Management (ITSM) solution. It combines people, process, and information technology so that IT services can align with the needs of the business. With a data-driven view of the overall business, IT can assess the potential business impact of each service request. This is important since a simple hardware failure can have serious productivity and... Read More

  4. SupportTrio Help Desk

    Customer service is vital for any company or organization. You need to ensure you respond to all questions and issues in a timely manner. SupportTrio assists you with doing that. With tools for managing your emails, staff, and company communications you can ensure maximum customer service in an efficient manner. Manage your email with a central platform. Using SupportTrio you... Read More

  5. CCS Service Request

    CCS Service Request adds workflow, notifications, assignment and reporting features to turn Outlook into a powerful service desk application that is easy to use and deploy across your organization. CCS Service Request fits any issue/service tracking need. Template plug-ins provide a jump-start for your service desk needs... Read More

  6. SolarWinds Web Help Desk

    Need a more streamlined way to manage your IT help desk and IT assets? SolarWinds® Web Help Desk™ software delivers an affordable, easy-to-use solution! In less than an hour after the download, you can begin to streamline ticketing, automate change management, simplify IT asset management, and build a searchable knowledge base that will decrease the demand on your support team... Read More

  7. AXIOS assyst

    The assyst solution combines robust enterprise-class ITSM technology with the simplicity of SaaS to deliver rapid value to your business. Designed for easy deployment and flexibility to support changing business needs, the assyst solution helps our customers manage services, assets and customer support in a fast-paced business environment... Read More

  8. IssueTrak Help Desk

    With IssueTrak, it will be easier to ensure that issues are handled the way you want them to be. You'll be able to monitor what's going on at all times. Your help desk staff will find it easier to stay on top of their work. Customers will be able to see what is happening with their issues, and you will... Read More

  9. ExDesk

    ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment... Read More

  10. HarePoint HelpDesk for SharePoint

    HarePoint HelpDesk for SharePoint allows you to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product key features: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; fully customizable ticket forms; reports and dashboard for staff performance monitoring... Read More

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