Help desk software

Last Updated on 6 Nov. 2014, Total: 42 Products

Help desk software

  1. NetSupport ServiceDesk

    Available to purchase as either a standalone solution or used in conjunction with NetSupport DNA and NetSupport Manager (our complementary IT asset management and PC remote control solutions), NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management... Read More

  2. Serio SerioPlus ITSM

    SerioPlus ITSM is a hosted, software-as-a-service ITIL-based IT service management system, offering IT Service Delivery staff all the tools they need to deliver professional, cost-effective IT service within minutes. Designed to work with ITIL V3, the tool comes complete with comprehensive Incident, Problem, Service Request and Change and Configuration Management. SerioPlus saves companies money by offering pay-as-you-go price plans, reducing... Read More

  3. BMC Software Trackit

    Track-It! IT Help Desk Software includes everything you need for IT Help Desk, Asset and Change Management. Full featured, easy to deploy, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of small to mid-sized organizations in mind. Track-It! IT Help Desk Software includes, helpdesk, work order ticket tracking, incident and problem management, knowledge management,... Read More

  4. Crow Canyon IT Help Desk

    IT Help Desk runs on SharePoint on-premise or SharePoint Online and Office 365. The key benefits of SharePoint Help Desk are that it installs in minutes, deploys quickly, and scales to meet the needs of your organization. Features of IT Help Desk for SharePoint include: IT Support Incidents, Hardware and Software requests, Configuration change requests, Password / email requests, New... Read More

  5. Lepide Active Directory Self Service

    Lepide Active Directory Self Service (LADSS) is a simple web-based utility to manage AD accounts, passwords and domain user’s info through user end. It puts power into the hands of end users to reset their account password, unlock their account and update their personal information in AD through certain preset policies as configured by the admin. It resolves the critical... Read More

  6. Goverlan v8

    Globally and dynamically control & manage your systems. With SureDATA, Goverlan’s real-time & database-driven query engine, get the most complete and accurate view on every machine, online or offline. Goverlan Modules include: Administration & Diagnostics: Find logged-in console/VDI/RDP/Citrix® sessions by username and remotely shadow. Instantly access extended troubleshooting & management tools. Scope Actions: Globally deploy custom installer packages & hot... Read More

  7. Absolute Service

    Absolute Service is an IT Service Management (ITSM) solution. It combines people, process, and information technology so that IT services can align with the needs of the business. With a data-driven view of the overall business, IT can assess the potential business impact of each service request. This is important since a simple hardware failure can have serious productivity and... Read More

  8. SupportTrio Help Desk

    Customer service is vital for any company or organization. You need to ensure you respond to all questions and issues in a timely manner. SupportTrio assists you with doing that. With tools for managing your emails, staff, and company communications you can ensure maximum customer service in an efficient manner. Manage your email with a central platform. Using SupportTrio you... Read More

  9. SolarWinds Web Help Desk

    Need a more streamlined way to manage your IT help desk and IT assets? SolarWinds® Web Help Desk™ software delivers an affordable, easy-to-use solution! In less than an hour after the download, you can begin to streamline ticketing, automate change management, simplify IT asset management, and build a searchable knowledge base that will decrease the demand on your support team... Read More

  10. AXIOS assyst

    The assyst solution combines robust enterprise-class ITSM technology with the simplicity of SaaS to deliver rapid value to your business. Designed for easy deployment and flexibility to support changing business needs, the assyst solution helps our customers manage services, assets and customer support in a fast-paced business environment... Read More

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