Help desk software

Last Updated on 24 Aug. 2015, Total: 44 Products

Help desk software

  1. Goverlan Scope Actions

    Use Goverlan Scope Actions for global infrastructure reporting, configuration or automation. Execute a series of real-time configured actions and reports on-demand or on a repeating schedule. Building a scope action is easy - Define a scope: Target machines, users or groups with granular targeting for individual objects, AD domains or containers, or IP ranges. Then, Specify the actions: Choose from... Read More

  2. Specops uReset™

    Specops uReset revolutionizes self-service password reset by enabling flexible multi-factor authentication through its support of multiple identity services ranging from social to SaaS to higher trust options. By allowing users to authenticate with various identity services, Specops uReset addresses end user usability while enhancing security with a layered approach. Specops uReset also supports pre-enrollment options, ensuring immediate adoption and the... Read More

  3. Specops Self Service Portal

    Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage. In... Read More

  4. Help Desk Pilot

    HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Help desk pilot converts customer emails into tickets and each email id as a department. Add support members (staff) to a department. Each ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to set up helpdesk pilot on... Read More

  5. BMC Software Trackit

    Track-It! IT Help Desk Software includes everything you need for IT Help Desk, Asset and Change Management. Full featured, easy to deploy, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of small to mid-sized organizations in mind. Track-It! IT Help Desk Software includes, helpdesk, work order ticket tracking, incident and problem management, knowledge management,... Read More

  6. Featured

    ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus is web based Help Desk software with integrated Asset Management. ServiceDesk Plus encompasses trouble ticketing, Knowledge Base, Self-Service Portal, Contracts Management, Purchase Order Management and comprehensive reporting in to a single easy to use package. ServiceDesk Plus gives you hassle free installation and affordable help desk, out of the box. It is used by more than 10,000... Read More

  7. NetSupport ServiceDesk

    Available to purchase as either a standalone solution or used in conjunction with NetSupport DNA and NetSupport Manager (our complementary IT asset management and PC remote control solutions), NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management... Read More

  8. Serio SerioPlus ITSM

    SerioPlus ITSM is a hosted, software-as-a-service ITIL-based IT service management system, offering IT Service Delivery staff all the tools they need to deliver professional, cost-effective IT service within minutes. Designed to work with ITIL V3, the tool comes complete with comprehensive Incident, Problem, Service Request and Change and Configuration Management. SerioPlus saves companies money by offering pay-as-you-go price plans, reducing... Read More

  9. Crow Canyon IT Help Desk

    IT Help Desk runs on SharePoint on-premise or SharePoint Online and Office 365. The key benefits of SharePoint Help Desk are that it installs in minutes, deploys quickly, and scales to meet the needs of your organization. Features of IT Help Desk for SharePoint include: IT Support Incidents, Hardware and Software requests, Configuration change requests, Password / email requests, New... Read More

  10. Lepide Active Directory Self Service

    Lepide Active Directory Self Service (LADSS) is a simple web-based utility to manage AD accounts, passwords and domain user’s info through user end. It puts power into the hands of end users to reset their account password, unlock their account and update their personal information in AD through certain preset policies as configured by the admin. It resolves the critical... Read More

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