Help desk software

Last Updated on 22 March 2016, Total: 45 Products

Help desk software

  1. Lepide Active Directory Self Service

    We understand that IT departments are frequently inundated with employee requests for password resets and account unlocks and this has a direct effect on productivity. We know that there is a better way, and Active Directory Self Service is our solution. It empowers employees to perform these types of tasks on their own, freeing up the IT department to focus... Read More

  2. Jitbit Helpdesk

    Jitbit Helpdesk is a full-featured and affordable support ticket system that is offered both as "cloud-hosted" and "on-premise" versions. Offers tight email integration, powerful reporting module, automation engine, file-attachments etc. Additionally, the helpdesk app integrates with many 3rd-party apps, from Dropbox to GitHub... Read More

  3. SolarWinds Web Help Desk

    Need a more streamlined way to manage your IT help desk and IT assets? SolarWinds® Web Help Desk™ software delivers an affordable, easy-to-use solution! In less than an hour after the download, you can begin to streamline ticketing, automate change management, simplify IT asset management, and build a searchable knowledge base that will decrease the demand on your support team... Read More

  4. Featured

    ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus is web based Help Desk software with integrated Asset Management. ServiceDesk Plus encompasses trouble ticketing, Knowledge Base, Self-Service Portal, Contracts Management, Purchase Order Management and comprehensive reporting in to a single easy to use package. ServiceDesk Plus gives you hassle free installation and affordable help desk, out of the box. It is used by more than 10,000... Read More

  5. BMC Software Trackit

    Track-It! IT Help Desk Software includes everything you need for IT Help Desk, Asset and Change Management. Full featured, easy to deploy, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of small to mid-sized organizations in mind. Track-It! IT Help Desk Software includes, helpdesk, work order ticket tracking, incident and problem management, knowledge management,... Read More

  6. Goverlan Scope Actions

    Use Goverlan Scope Actions for global infrastructure reporting, configuration or automation. Execute a series of real-time configured actions and reports on-demand or on a repeating schedule. Building a scope action is easy - Define a scope: Target machines, users or groups with granular targeting for individual objects, AD domains or containers, or IP ranges. Then, Specify the actions: Choose from... Read More

  7. Specops uReset™

    Specops uReset revolutionizes self-service password reset by enabling flexible multi-factor authentication through its support of multiple identity services ranging from social to SaaS to higher trust options. By allowing users to authenticate with various identity services, Specops uReset addresses end user usability while enhancing security with a layered approach. Specops uReset also supports pre-enrollment options, ensuring immediate adoption and the... Read More

  8. Specops Self Service Portal

    Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage. In... Read More

  9. Help Desk Pilot

    HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Help desk pilot converts customer emails into tickets and each email id as a department. Add support members (staff) to a department. Each ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to set up helpdesk pilot on... Read More

  10. NetSupport ServiceDesk

    Available to purchase as either a standalone solution or used in conjunction with NetSupport DNA and NetSupport Manager (our complementary IT asset management and PC remote control solutions), NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management... Read More

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