Help desk software

Last Updated on 22 March 2016, Total: 45 Products

Help desk software

  1. Featured

    ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus is web based Help Desk software with integrated Asset Management. ServiceDesk Plus encompasses trouble ticketing, Knowledge Base, Self-Service Portal, Contracts Management, Purchase Order Management and comprehensive reporting in to a single easy to use package. ServiceDesk Plus gives you hassle free installation and affordable help desk, out of the box. It is used by more than 10,000... Read More

  2. Lepide Active Directory Self Service

    We understand that IT departments are frequently inundated with employee requests for password resets and account unlocks and this has a direct effect on productivity. We know that there is a better way, and Active Directory Self Service is our solution. It empowers employees to perform these types of tasks on their own, freeing up the IT department to focus... Read More

  3. Jitbit Helpdesk

    Jitbit Helpdesk is a full-featured and affordable support ticket system that is offered both as "cloud-hosted" and "on-premise" versions. Offers tight email integration, powerful reporting module, automation engine, file-attachments etc. Additionally, the helpdesk app integrates with many 3rd-party apps, from Dropbox to GitHub... Read More

  4. Specops uReset™

    Specops uReset revolutionizes self-service password reset by enabling flexible multi-factor authentication through its support of multiple identity services ranging from social to SaaS to higher trust options. By allowing users to authenticate with various identity services, Specops uReset addresses end user usability while enhancing security with a layered approach. Specops uReset also supports pre-enrollment options, ensuring immediate adoption and the... Read More

  5. Specops Self Service Portal

    Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage. In... Read More

  6. NetSupport ServiceDesk

    Available to purchase as either a standalone solution or used in conjunction with NetSupport DNA and NetSupport Manager (our complementary IT asset management and PC remote control solutions), NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management... Read More

  7. SupportTrio Help Desk

    Customer service is vital for any company or organization. You need to ensure you respond to all questions and issues in a timely manner. SupportTrio assists you with doing that. With tools for managing your emails, staff, and company communications you can ensure maximum customer service in an efficient manner. Manage your email with a central platform. Using SupportTrio you... Read More

  8. HarePoint HelpDesk for SharePoint

    HarePoint HelpDesk for SharePoint allows you to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product key features: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; fully customizable ticket forms; reports and dashboard for staff performance monitoring... Read More

  9. HelpConnection .NET

    HelpConnection.NET help desk software will help your company offer superior customer support. If clients don't find the information they need in your knowledge base, they can submit tickets via online forms or incoming email (or your agents can enter the info for them if they call in). The issue will be logged in the system, and the appropriate agents will... Read More

  10. e11 Help Desk Software

    Help desk software by e11 helpdesk offers online customer help desk, a CRM software solution for web based IT help desk, asset management, email support system, ticket management... Read More

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