ManageEngine ServiceDesk Plus is web based Help Desk software with integrated Asset Management. ServiceDesk Plus encompasses trouble ticketing, Knowledge Base, Self-Service Portal, Contracts Management, Purchase Order Management and comprehensive reporting in to a single easy to use package. ServiceDesk Plus gives you hassle free installation and affordable help desk, out of the box. It is used by more than 10,000... Read More
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Lepide Active Directory Management and Reporting brings together two important aspects of AD solutions i.e. Management and Reporting. The software not only lets you manage various AD objects such as OUs, Computers, Users, and Groups etc. but also allows you to manage Services, Domains, Event Logs, Registry and more. It acts as a centralized platform from where you can have... Read More
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Need a more streamlined way to manage your IT help desk and IT assets? SolarWinds® Web Help Desk™ software delivers an affordable, easy-to-use solution! In less than an hour after the download, you can begin to streamline ticketing, automate change management, simplify IT asset management, and build a searchable knowledge base that will decrease the demand on your support team... Read More
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HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Help desk pilot converts customer emails into tickets and each email id as a department. Add support members (staff) to a department. Each ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to set up helpdesk pilot on... Read More
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The assyst solution combines robust enterprise-class ITSM technology with the simplicity of SaaS to deliver rapid value to your business. Designed for easy deployment and flexibility to support changing business needs, the assyst solution helps our customers manage services, assets and customer support in a fast-paced business environment... Read More
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CCS Service Request adds workflow, notifications, assignment and reporting features to turn Outlook into a powerful service desk application that is easy to use and deploy across your organization. CCS Service Request fits any issue/service tracking need. Template plug-ins provide a jump-start for your service desk needs... Read More
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With IssueTrak, it will be easier to ensure that issues are handled the way you want them to be. You'll be able to monitor what's going on at all times. Your help desk staff will find it easier to stay on top of their work. Customers will be able to see what is happening with their issues, and you will... Read More
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ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment... Read More
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LiveTime's Help Desk Software caters for small to medium organizations. Based on LiveTime Service Management platform, Help Desk provides access to many ITIL compliant service support features required to efficiently manage a modern Help Desk at an affordable price. Utilizing open standards and the latest Web 2.0 technologies such as AJAX (Asynchronous JavaScript) and XML, the system is highly user-friendly... Read More
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The Goverlan Remote Admin Suite is an enterprise-level systems management solution which allows you to globally control and manage your enterprise in real-time. Features include: performing live support & diagnostics on your users and their machines without interrupting their work, software distribution and inventory, Active Directory integration, generating reports on the configuration, health and integrity/security of your infrastructure. Goverlan also... Read More
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