Winner in Help Desk Category of Readers’ Choice Awards: ExDesk
January 30, 2008 – ExDesk was selected the winner in the Help Desk category of the WindowsNetworking.com Readers’ Choice Awards. LiveTime Help Desk and HelpSpot were first runner-up and second runner-up.
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| Results | ||
| 1st | ExDesk | 13% |
| 2nd | LiveTime Help Desk | 12% |
| 3rd | HelpSpot | 11% |
| 4th | ManageEngine ServiceDesk Plus | 10% |
| 5th | Netkeeper | 8% |
| 6th | TSC2 Help Desk | 7% |
| 7th | SupportPRO Helpdesk | 6% |
| Others* | 33% | |
* Tivoli Service Desk
Unicenter Service Desk
“Our Readers’ Choice Awards give visitors to our site the opportunity to vote for the products they view as the very best in their respective category,” said Sean Buttigieg, WindowsNetworking.com manager. “WindowsNetworking.com users are specialists in their field who encounter various solutions for Enterprise Networking at the workplace. The award serves as a mark of excellence, providing the ultimate recognition from peers within the industry.”
WindowsNetworking.com conducts monthly polls to discover which product is preferred by network administrators in a particular category of third party solutions for Enterprise Networking. The awards draw a huge response per category and are based entirely on the visitors’ votes. WindowsNetworking.com visitors can submit their votes for the current Readers' Award poll in the site’s left-hand bar.
WindowsNetworking.com Readers’ Choice Awards for 2007
Even more awards will be given out during 2007. Visitors to WindowsNetworking.com have the opportunity to vote for their preferred Enterprise Networking solutions. Below is a list of the Readers’ Choice categories, the month that visitors can submit their votes, and the announced winners.
- Firewalls & VPN Hardware - July 2007 - Cisco PIX
- Backup - August 2007 - Acronis True Image Server
- Data Recovery - September 2007 - Symantec Backup Exec System Recovery
- Network Inventory - October 2007 - LAN Survey
- Administration Tools - November 2007 - Active Directory Janitor
- Help Desk - December 2007 - ExDesk
About WindowsNetworking.com
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WindowsNetworking.com forms part of a group of sites run by TechGenix Ltd., including http://www.windowsecurity.com, a Windows security resource site; http://www.msexchange.org, a Microsoft Exchange Server resource site; http://www.msterminalservices.org, a Server Based Computing resource site and http://www.isaserver.org, a Microsoft ISA Server resource site All product and company names herein may be trademarks of their respective owners.
All product and company names herein may be trademarks of their respective owners.