A tip on how to troubleshoot universal group caching if it doesn't seem to be working properly.
Windows Explorer is a fairly functional tool for browsing files and folders and finding what you are looking for. But, depending on how large and how organized your hard drive is, it may take some time to sift through to the folder you really want. Using command line parameters, you can create desktop shortcuts that take you quickly to your most-used folders.
Handling a blue screen is more about common sense than being an uber-geek.
Make life easier for your users by simplifying how they search for resources in Active Directory.