Deleting Empty Folders in Outlook

  • Section(s): Outlook and Outlook Express
  • Published on Mar 08, 2006.
  • Last Modified on Mar 08, 2006.
  • Last Modified by Mitch Tulloch.
  • Rated 2 out of 5 based on 3 votes.
Tips for deleting undeleting empty folders in Outlook.

If you are trying to delete an empty folder in Microsoft Outlook and it won't let you, here's a tip that may help. If the error message that appeared when you tried this says something about "pending synchronization" then try the following:

  1. Right-click on the empty folder and select Clear Offline Items.
  2. Accept the prompt to synchronize items.
  3. Now right-click on the folder and select Delete.

If this still doesn't work, try performing a manual synchronization of offline folders and then try again to delete the folder.

About Mitch Tulloch

Mitch Tulloch was lead author for the Windows Vista Resource Kit from Microsoft Press, which is the book for IT pros who want to deploy, maintain and support Windows Vista in mid- and large-sized network environments. Mitch was also the author of Introducing Windows Server 2008 and technical project lead for the Microsoft Office Communications Server 2007 Resource Kit, both books also from Microsoft Press. For more information on these and other books by Mitch, see www.mtit.com .

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