Deleting Empty Folders in Outlook

by Mitch Tulloch [Published on 8 March 2006 / Last Updated on 8 March 2006]

Tips for deleting undeleting empty folders in Outlook.

If you are trying to delete an empty folder in Microsoft Outlook and it won't let you, here's a tip that may help. If the error message that appeared when you tried this says something about "pending synchronization" then try the following:

  1. Right-click on the empty folder and select Clear Offline Items.
  2. Accept the prompt to synchronize items.
  3. Now right-click on the folder and select Delete.

If this still doesn't work, try performing a manual synchronization of offline folders and then try again to delete the folder.

The Author — Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see .

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