Explorer crashes and screen blank

by Wayne Maples [Published on 20 April 2004 / Last Updated on 20 April 2004]

When explorer under Windows NT / Windows 2000 / Windows XP crashes, you will wind up with a blank screen with no Start button, no desktop icons, and sometimes no taskbar. No big deal. You can resolve it with a reboot. But what if you if you don't want to lose your work? I have also seen this remotely on web servers when connected with a tool like PCAnywhere. In any case, press alt-ctrl-del or for PCAnywhere or other remote tool have it generate the alt-ctrl-del sequence. If the Windows Task Manager dialog box appears, and it usually does, select the File menu and then New Task (Run). When the Create New Task dialog box appears, type in Explorer and press the OK button. Windows Explorer should restart complete with the Start button.

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