Troubleshooting: Out-of-box driver deployment using WDS

by Mitch Tulloch [Published on 26 April 2012 / Last Updated on 22 Sept. 2011]

How to troubleshoot a problem where you try to deploy a driver to a computer using Windows Deployment Services and you get the message "Error 0xe0000228: There are no compatible drivers for this device".

Scenario: You are using Windows Deployment Services (WDS) to deploy Windows 7 together with an out-of-box driver needed by some hardware on the target computers. You have added the driver to the WDS store using the WDS console and the operating system installs without any problems.  But after you boot the target computer and log on and open Device Manager, you notice that the out-of-box driver was not installed. To troubleshoot you checked the setupapi.dev.log found at C:\windows\inf and there was an error saying “Error 0xe0000228: There are no compatible drivers for this device.”

Possible Solution: Make sure the out-of-box driver you added using the WDS console belongs to at least one driver group.  If OOB drivers in the WDS driver store are not added to a driver group, they will not be deployed to target computers.

Mitch Tulloch is a seven-time recipient of the Microsoft Most Valuable Professional (MVP) award and widely recognized expert on Windows administration, deployment and virtualization. For more tips by Mitch you can follow him on Twitter or friend him on Facebook.

The Author — Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .

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