Troubleshooting: Indexing is not running on Windows Server 2008

by Mitch Tulloch [Published on 8 Nov. 2011 / Last Updated on 8 Nov. 2011]

Describes how to troubleshoot the issue "Indexing is not running" on Windows Server 2008.

Question: You installed the File Services role and the Indexing role service on Windows Server 2008, and then you open Indexing Options from Control Panel and it displays the message "Indexing is not running" and all the options in the applet are grayed out except Advanced, and if you click Advanced it shows all the options as unavailable also. What's wrong?

Answer: You installed the wrong service! You should have added the Windows Search Service role service, not the Indexing Service role service because the Indexing Service role service is the legacy Indexing service that is only included for downlevel compatibility reasons. So uninstall the Indexing Service and install the Windows Search Service role service on the server. Note that you can't install both services on the same server.

Mitch Tulloch is a Microsoft Most Valuable Professional (MVP) and widely recognized expert on Windows administration, deployment and virtualization. For more tips by Mitch you can follow him on Twitter or friend him on Facebook.

The Author — Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .

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