Troubleshooting Group Policy

by Mitch Tulloch [Published on 22 April 2009 / Last Updated on 3 Dec. 2008]

Here's a three-step approach to troubleshooting Group Policy issues in Windows Vista and later.

Here's a three-step approach to troubleshooting Group Policy issues in Windows Vista and later:


  1. Open Event Viewer and look under Custom Views\Administrative Events. Check first for any Group-Policy related events listed there and examine their details.
  2. Still in Event Viewer, look under Applications and Services Logs\Microsoft\Windows\Group Policy\Operational. Filter for each displayed event ID and look for patterns and their causes.
  3. Still examining the Group Policy Operational log, review policy processing step by step to identify any failure points and their error codes. Then use this information to resolve the problem blocking policy processing from working as expected. For more help on troubleshooting Group Policy processing issues, see my tip titled Using GPLogView here in the Admin Knowledge Base on WindowsNetworking.com.

The Author — Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .

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