Office XML-Based Files Downloading as ZIP

by Eric Geier [Published on 7 April 2011 / Last Updated on 1 Feb. 2010]

Convert a DOCX, PPTX, or XLSX file back to the correct format.

Are you trying to download a DOCX, PPTX, or XLSX, but keep getting a ZIP file?

The problem most likely lies with the web server that you’re downloading the file from. For instance, this can happen if the new file format MIME types aren’t registered by the web server. However, the good news is that this is a very easy fix:

Once the ZIP file is downloaded, change the file extension from .zip back to the correct one, like .docx or .pptx, by renaming the file.

If you don’t see the file extension on the end of the filename, however, you’ll first have to make it appear before you can change it. Open a Windows Explorer or Computer window and open the Folder and Search Options (or in older Windows editions, just called Folder Options.). One the View tab, uncheck the Hide extensions for known file types option.

See Also

The Author — Eric Geier

Eric Geier (Dayton, Ohio) is a Freelance  Tech Writer and Author specializing in computer networking. He's also the Founder and Owner of NoWiresSecurity, which provides a hosted cloud-based RADIUS service to help businesses easily secure their Wi-Fi networks with the Enterprise (802.1X) mode of WPA/WPA2 security. He’s also the Founder and Owner of On Spot Techs, which provides on-site computer and technology services.

Featured Links