Troubleshooting - Can't install application with UAC enabled

by Mitch Tulloch [Published on 5 Sept. 2012 / Last Updated on 19 June 2012]

A tip on how to troubleshoot a problem where a certain application won't install when User Account Control is enabled on the computer.

Problem: You are trying to install a certain application on a computer, but the application fails to install.  There is no specific error message or log entry that indicates the problem.  However, you notice that when you disable UAC on the computer, the application installation succeeds.

Resolution: Don't disable UAC on the computer.  Instead, launch the application's install program (.msi) from an elevated command prompt.

Mitch Tulloch is a seven-time recipient of the Microsoft Most Valuable Professional (MVP) award and widely recognized expert on Windows administration, deployment and virtualization. For more tips by Mitch you can follow him on Twitter or friend him on Facebook.

The Author — Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .

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