Troubleshooting: Eliminating the Has Stopped Working dialog

by Mitch Tulloch [Published on 20 March 2013 / Last Updated on 20 March 2013]

A tip on how to prevent the display of a dialog saying that an application has stopped working.

Problem: You need to run Windows on a kiosk computer, and if an application like Internet Explorer hangs or crashes, you don't want the "Internet Explorer has stopped working" dialog to be displayed because it might confuse the individual using the kiosk. How can you do this?

Resolution: Enable the policy setting Prevent Display Of The User Interface For Critical Errors found under:

  • Computer Configuration\Policies\Administrative Templates\Windows Components\Windows Error Reporting
  • User Configuration\Policies\Administrative Templates\Windows Components\Windows Error Reporting

Mitch Tulloch is an eight-time recipient of the Microsoft Most Valuable Professional (MVP) award and a widely recognized expert on Windows administration, deployment and virtualization.  For more information about him, see http://www.mtit.com

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