Troubleshooting WSUS

by Mitch Tulloch [Published on 2 May 2006 / Last Updated on 2 May 2006]

How to troubleshoot WSUS when clients can't download and install patches.

If you're using Windows Server Update Services (WSUS) to download, approve, and distribute patches to computers across your network, then occasionally you may find one of your client machines has problems downloading patches from your WSUS server. If this happens, here's how you can troubleshoot: go to the affected machine and open Internet Explorer and manually connect to the Windows Update (or Microsoft Update) website by opening the URL http://update.microsoft.com on the machine. When you do this, the Update website should provide you with an error code that helps you diagnose the problem that is occuring on your client machine.

The Author — Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .

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