Windows Versus Unix

I have some limited knowledge of UNIX/LINUX, which is on some sections much better
than Microsoft Windows, but when it comes make a configuration change, it can be much
more complicated than Windows.

Sometimes, it can be quite complex to give phone support to somebody, who is not
an experienced Windows-User, and then I always think about the joke below, which
was e-mailed to me:

Date: Fri, 6 Feb 1998 17:23:13 -0600 (CST)

On Friday the 24th I was watching the NASA channel on cable TV to see how the experiments and Shuttle crew were doing. The men onboard needed to send instructions to the experiments in the cargo bay and were using a laptop to do it. As some of you may have heard, there was a "computer problem" onboard as reported by CNN. The exchange of information between the crew and the Johnson Space Center (JSC) went something like this:

Crew: Urgent Johnson, we can't get a DOS prompt.
JSC: Press C: enter.
Crew: Heck, we're not familiar with all this
JSC: What screen are you looking at?
Crew: It says 'My Computer', and, er, various other icons.
JSC: Click on 'Start' and then shut down.
Crew: You click the 'Start' button to shut down?
JSC: Yeah. Isn't it obvious?
Crew: Somebody get me an aspirin.
JSC: Just hit the damn 'Start' button.
Crew: We can't do that. It didn't load a mouse.
JSC: Didn't load any mouse at all?
Crew: Well, yeah, a PS/2 or something. But we don't have one of those
JSC: Okay. Press Alt + Esc.
Crew: And what does that do?
JSC: It should help.
Crew: Negative.
JSC: Stand by, will replicate the problem down here.
Crew: Roger.

[Long pause]

JSC: Okay then. Double click the MS-DOS icon.
Crew: I don't have a mouse.
JSC: Go to backup.
Crew: Which is what?
JSC: Dock with the Russians. They have a Unix Workstation you can borrow.