Searching on Microsoft's Website
Microsoft offers on their website www.microsoft.com a huge
amount of information,
especially the articles in the Microsoft Knowledge
The challenge is to find what you need, using the Microsoft Search,
which can be
selected from the top-toolbar on the Microsoft Website:
That brings you to http://support.microsoft.com/default.asp
Enter your Search phrase or keywords:
if you need help on an error message, type in the
EXACT message, otherwise some keywords.
Select then, whether to search for the Exact phrase
or just the words, all or any.
Then (most important), when searching for
Software support, select the
"Support & the Knowledge Base"
(the default selection "All of
microsoft.com does NOT include the most valuable articles in the
Knowledge base). Then select "Search Now !"
And most the time, you get a selection of answers:
Have a first quick look at the extracts, then check out the
displayed links, whether they apply to your problem and fix it (and the keywords used above: "netware
compatible shell" did result
to links solving this specific problem: Netware Compatible shell
is not available)