London, UK, July 28, 2009 – GFI Software, a leading provider of email and security solutions, has today launched GFI MAX, a remote management and monitoring software solution for Managed Service Providers (MSPs), Value Added Resellers (VARs) and IT support organizations. GFI MAX gives them the ability to monitor and manage their clients' networks, while providing them with a recurring revenue stream.
GFI MAX is GFI's first offering in the managed services sphere and follows the acquisition of HoundDog Technology™, a leading remote monitoring and management company in the UK.
GFI MAX is an award-winning suite of remote management, monitoring and support tools for IT support organizations and MSPs worldwide. MSPs will be able to use GFI MAX's real-time systems monitoring, automated daily health checks, asset tracking, patch management, own-brand client reporting and remote support solutions to build recurring revenues, drive down their operating costs and deliver best-of-breed IT support services.
"Small and medium sized businesses (SMBs) often do not have the resources to maintain 24/7 surveillance of their servers and network. The smallest of faults could lead to downtime and that translates into loss of business and productivity. The Channel can play an enormous part in helping SMBs to monitor their network and that is why we are launching GFI MAX, our first offering in the managed sphere. GFI MAX allows partners to perform remote monitoring and management of their clients' network and in the process generate an additional revenue stream for them," GFI's CEO, Walter Scott said.
GFI MAX delivers a number of key benefits to Channel partners, including:
- The ability to provide superior, proactive service with round-the-clock client monitoring
- The chance to win more contracts by showing prospects 'their' advanced system for client care and the option to customize systems with their branding which they can use too
- An additional opportunity to sell to existing clients to make more money by packaging features
- A fast and easy setup with minimal effort and training, and no additional hardware.
A survey carried out among 200 MSPs and IT support organizations in June 2009 found that 9 out of 10 respondents use remote monitoring and management software to offer a faster fix response time, while 81% said they were able to save money by being able to do more from remote locations. A total of 78% said that using remote monitoring and management software allowed them to improve their business margins.
GFI MAX delivers an easy, affordable solution for IT support professionals and MSPs who are looking to take better care of their clients at less cost.
"We believe that there are thousands of businesses that would be more than happy to subscribe to a service provided by a Managed Service Provider, a Value Added Reseller or IT support company that is not expensive and gives them peace of mind, business security and added value. This is a win-win situation for the reseller and the client," Mr Scott said.
"We are confident that GFI MAX is the catalyst for GFI to further expand our product portfolio using either on-premise or an on-line delivery model. We are looking at other acquisitions in the coming months that will enable us to continue to provide the best possible solutions to our partners and customers based on their infrastructure and needs at the time," Mr Scott concluded.
For more information about GFI MAX, pricing and services available, go to: http://www.gfi.com/max.
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. With award-winning technology, an aggressive pricing strategy and a strong focus on small-to-medium sized businesses, GFI is able to satisfy the need for business continuity and productivity encountered by organizations on a global scale. GFI has offices in the US, Malta, UK, Hong Kong and Australia which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners worldwide. GFI is a Microsoft Gold Certified Partner. More information about GFI can be found at http://www.gfi.com.