3CX Phone System 9 goes Unified Communications with Video support

by Vitaly Popovich [Published on 28 July 2010 / Last Updated on 28 July 2010]

London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.
"3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX's appeal to larger companies"
"3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically."
Video supportV9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.
Android smartphone support3CX v9 allows Android smartphone users to make and receive calls from anywhere using their extension. Android users just download the 3CXPhone for Android softphone and configure it to use their 3CX Phone System account.
Provisioning of 3CXphone and 3CX AssistantDeploying and administering 3CXPhone and 3CX Assistant installations is now much easier via the provisioning feature. Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Changes to the configuration, as well as software updates are automatically pushed out to the clients.
Multi Site – capabilityMonitor presence and queues on remote PBXs and transfer calls between PBXs
SLA / Shared parkingSeamless Key System like functionality for "sharing" phone lines without the need to transfer calls. Supports standards based SIP phones, no proprietary phones required.
Microsoft Dynamics supportTrigger outbound calls from within Microsoft Dynamics and resolve inbound calls to customer records automatically. All calls are reported and logge

London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.

"3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX's appeal to larger companies"

"3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically."

Video support
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.

Android smartphone support
3CX v9 allows Android smartphone users to make and receive calls from anywhere using their extension. Android users just download the 3CXPhone for Android softphone and configure it to use their 3CX Phone System account.

Provisioning of 3CXphone and 3CX Assistant
Deploying and administering 3CXPhone and 3CX Assistant installations is now much easier via the provisioning feature. Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Changes to the configuration, as well as software updates are automatically pushed out to the clients.

Multi Site – capability
Monitor presence and queues on remote PBXs and transfer calls between PBXs

SLA / Shared parking
Seamless Key System like functionality for "sharing" phone lines without the need to transfer calls. Supports standards based SIP phones, no proprietary phones required.

Microsoft Dynamics support
Trigger outbound calls from within Microsoft Dynamics and resolve inbound calls to customer records automatically. All calls are reported and logged with the relevant customer record.

Other Features

  • 3CX Assistant now allows for creating conference calls to internal and external users with a few mouse clicks
  • Improved presence and call forwarding
  • G722 support
  • New Bundled High Performance web server: Abyss

Free Edition
3CX Phone System is available as a free edition as well as a commercial edition. The Free edition can be downloaded here.

About 3CX
3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit: http://www.3cx.com.

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